When you are paying for something and especially for something for your vehicle you want to know it is worth the amount you pay. There are tons and tons of auto body shops all over the place, however it is always hard to know which one to go to and trust. It is hard nowadays to find a qualified and trustworthy repair shop for your vehicle. One of the best ways to see if an auto body repair shop or any other type of business is legitimate is if they are part of the Better Business Bureau. So, is your auto body shop a member of the Better Business Bureau?
If you are still trying to figure out what the Better Business Bureau is that is ok. The Better Business Bureau is national member organization that uses codes of ethics, news alerts, databases, and other programs to maintain a high level of trust between businesses and the public. Because BBB accredited businesses must qualify for accredited business status by adhering to certain standards, a business with a bad report will be disqualified for accredited business status. However, this doesn’t mean that a business that is not an accredited business has a bad report or would not qualify for accredited business status. The business has to reach out to the Better Business Bureau to ask for their support.
The Better Business Bureau is neutral it does not act on behalf of the business or the consumer. It is really just a way for business to keep in good standing for the public to see and for consumers to view accreditation before conducting business with a business. Through the support of their accredited businesses, BBBs work for an ethical marketplace by maintaining standards for truthful advertising, investigating and exposing fraud against consumers and businesses and providing information to consumers before they purchase products and services, however they will also help settle disputes but remain neutral through the process. If the business does not settle the consumer complaint they can lose the backing of the Better Business Bureau. So, you can see why you would want you auto body shop to have accreditation with a Better Business Bureau.
Since your vehicle auto body repairs can be costly and time consuming you should make sure you choose the repair shop wisely. Check to see if they have accreditation with the Better Business Bureau, this will show you that they deal fairly and honestly with their customers. If they are a member of the Better Business Bureau you can go to the Better Business Bureau website and look them up. This way you can find out if they are currently a member and for how long. You can also find out company information like the owner, services offered and type of business it is. You can also see if there were any complaints made against the business and if they were resolved. Every business will get complaints here and there; you want to make sure that your auto body shop resolved the complaints.